- walkin@browvibe.com.au
- 0416871000
By accessing our website, booking an appointment, or using any services at Brow Vibe, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services.
All clients must be at least 18 years old to avail of our services. Clients under 18 must be accompanied by a parent or legal guardian with written consent.
All services are provided strictly by prior appointment and subject to availability.
Clients are advised to arrive on time for their scheduled appointment.
If a client arrives late, Brow Vibe reserves the right to shorten or reschedule the service based on availability.
Walk-in services are subject to staff and time availability.
Clients must cancel or reschedule appointments at least 24 hours in advance.
Late cancellations or no-shows may result in a cancellation fee or loss of future booking priority.
Brow Vibe reserves the right to cancel or reschedule appointments due to unforeseen circumstances or operational reasons.
Payment must be made at the time of service unless otherwise agreed in advance.
Brow Vibe reserves the right to modify service prices at any time without prior notice.
Updated pricing will be reflected on the website or communicated at the time of booking.
Clients must inform the staff of any skin conditions, allergies, or sensitivities before treatment.
Brow Vibe uses professional and hygienic practices, but individual results may vary based on skin type and hair growth.
Brow Vibe is not responsible for any adverse reactions unless caused by negligence.
Results may vary depending on individual skin sensitivity, hair texture, and maintenance routine.
If a client is dissatisfied with the service, they must notify Brow Vibe within 24 hours for review.
Complaints will be handled on a case-by-case basis.
Brow Vibe maintains a professional and respectful environment.
Any inappropriate, abusive, or disrespectful behavior towards staff will result in immediate service termination without refund.
Brow Vibe reserves the right to refuse service to anyone for valid reasons.
All content on the Brow Vibe website, including text, images, logos, and branding, is owned by Brow Vibe.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
Client personal information collected during booking or consultation will be kept confidential.
Brow Vibe will not share client data with third parties without consent, except where legally required.
Brow Vibe reserves the right to update or modify these Terms and Conditions at any time.
Continued use of our services after changes implies acceptance of the revised terms.
For any questions regarding these Terms and Conditions, clients may contact Brow Vibe through official communication channels before booking or using services.
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
Email: walkin@browvibe.com.au
Phone: 0416871000
